Article 1 General information
By placing your order for Product, you accept and are bound to the terms and conditions of this Agreement. These terms and conditions apply to your purchase of products sold by Advantis International.
Article 2 Definitions
This agreement is between you (the Customer) and Advantis International (the Vendor). Product (s) – refers to aromatherapy and massage devices or related accessories provided hereunder.
Article 3 Agreement Applicability
This agreement refers to sales, services and announcements made by the Vendor in catalogues, promotional material, offers, on its website or internet. By validating the order you agree by default to submit to this agreement. However, this agreement does not apply to products bought from resellers or distributors and it does not represent a reseller agreement.
Article 4 Agreement Validity
The preliminary quotation established by the Vendor and sent to the Customer constitutes the particular terms of sale to be afterwards modified or completed by this final Agreement's Terms of Sale. It is valid for one month, except for any other specific mentions. When an order is launched by the Customer it is not valid until the Vendor has accepted it in written.
Article 5 Prices and Payment Terms
The prices charged for Products purchased under this Agreement shall be the amounts set forth on Advantis International website or as provided by the applicable invoice. Once the order is accepted by the Vendor, the Customer is required to pay the invoice, at least 30% of its amount and the Products will be delivered within 30 days after the Invoice has been issued. It is the responsibility of the Customer to ensure payments are authorized and approved on time and receipt of payment no later than the due date. In addition, Advantis International shall have the right to suspend the delivery of Products to the Customer until the receipt of all overdue amounts. Additional charges will apply if Customer delays the payment. Charges will be doubled after the due date.
Article 6 Proprietary Rights
Products shall belong solely and exclusively to Advantis, and the Customer shall have no rights whatsoever on them until the payment is performed for the entire value, by credit card or cheque, no other method or oral/written promise is accepted to replace payment.
6.2 Authorization of Resale
The Customer is authorized to resell the products delivered by the Vendor only within the normal exploitation of its institution. But he/she is not entitled to mortgage or transfer the property rights under guarantee. In case of any resale intention, the Customer is required to pay the Product due amount as soon as possible.
Article 7 Warranties
Advantis makes no express warranties except those stated in the Product's invoice and the documentation provided with the products, that is, 12 months or if otherwise indicated on the invoice. In case you have any problems with the Product during the Warranty period, Advantis International is obliged to repair or replace it within a reasonable period of time taking into account the damage complexity and the availability of parts. The transport charges will be supported by the Vendor within a limit of 220€. Advantis International will not be liable for any incidental, consequential, special, indirect, or punitive damages, bad installation, misuse, modifications, or external damages, not subject to any warranty associated with the Product whether direct or indirect.
Article 8 Services.
The Services are provided by Advantis International or its beneficiaries. The time of interventions is estimated and depends on the distance and the accessibility of the product. Interventions during weekends or holidays are generally excluded, unless otherwise specified in an additional agreement.
Article 9 - Return Policy
According to the legal provisions, if you are not completely satisfied with a product, Advantis International will gladly exchange or refund the purchase within 15 days of the delivery date, without being required to specify any reasons. Products found to be defective by manufacturing standards can be exchanged for the same exact product. The purchaser will be responsible for the restocking or shipping fees. The refunding of Products should be made in their original packaging and accompanied by a copy of the invoice.
Article 10 Force majeure.
Advantis International shall not be liable to you for any failure to perform any of its obligations under this Agreement during any period in which such performance is delayed by circumstances beyond its reasonable control including, but not limited to, fire, flood, war, embargo, strike, riot or the intervention of any governmental authority (a "Force Majeure").In case such situations last more than 3 months any of the parties is authorized to terminate the Agreement, without any subsequent obligations.
Article 11 Termination
Advantis International may terminate this Agreement for any reason related to payment delays. This Agreement may be terminated by written notice of termination by either party if the other party breaches any of its obligations under this Agreement.
Article 12 Dispute Resolution and Binding Arbitration
Any claim, dispute, or controversy arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement, Customer's purchase or use of the Product, shall be resolved exclusively and finally by binding arbitration administered by the Trade Court of Arbitration located in the district of the Vendor's head office.
Article 13 Miscellaneous
If one clause of this Agreement is declared null by the Court the rest of the clauses remain applicable. This Agreement cannot be yielded or transferred. Notifications can be sent to a legal representative of the other party in written, personally, or via email, fax or post not later than 48 hours.
For any other information about policy or rules please consult our website www.advantis-international.com.
We are very
happy to have you as our Customer!
23 rue Edouard Vaillant - 37000 Tours - France
Phone: 02 47 31 01 65 - Fax : 02 47 31 00 25